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Oil City has a warranty on all its pickups: we guarantee them to be free of component and manufacturing defects for life to the original purchaser.

Should fault arise please return the pickup via registered mail to our address (below) and every effort will be made to repair or replace it free of charge as quickly as possible.

The warranty is only valid to the original purchaser and is non-transferable. The warranty does not cover damage through misuse or improper handling, normal wear to covers, installation charges or any form of modification or repair undertaken by anyone other than Oil City Pickups.

Responsibility for correct and safe installation of the pickup rests with the purchaser. If you are unfamiliar with wiring or have never fitted guitar pickups before please consult an experienced guitar repairer and get the pickup installed professionally.

Should a pickup cover need to be removed from a humbucker, return the pickup via registered mail to Oil City Pickups and we will carry out the modification for the price of return registered postage so that it doesn't invalidate the warranty.

Four conductor wiring for humbuckers is a no cost option at time of purchase. If you decide after buying an Oil City Pickup that you'd like four conductor wiring, return the pickup to us via registered mail and we'll change the wire over for a small fee, again so that it doesn't invalidate the warranty.

All pickup orders are shipped via 1st Class Recorded Delivery (UK only) or International Signed For (worldwide service) and will require a signature upon receipt.

If you are unhappy with any pickup purchased directly from Oil City Pickups or would like to exchange it for another model, return the pickup in its original condition by registered mail within 14 days of purchase date and we will either exchange or refund the pickup.

 Custom ordered pickups cannot be returned for exchange or refund. A ‘custom’ order is deemed to be any pickup ordered that has a customer requested specification other than those specifications advertised on our website http://www.oilcitypickups.co.uk

The customer is liable for all costs incurred for returned pickups not found to be defective.

Postal address: Oil City Pickups, 64c Abbotts Park Road, Leyton, London E10 6HX

Oil City terms and conditions